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Lean Healthcare Certificate Program


November 7, 14, 21, 28, 2017


Tuesdays, 8:30 am - 4:30 pm


CCSU Main Campus, 1615 Stanley Street, New Britain, CT


David Stec





Course Description

This 4-day training program is designed to have participants learn how to apply Lean principles, methods, and tools to healthcare processes to drive improved performance in patient safety, quality, access, productivity, cost, and employee engagement.  This program promotes "learn by doing" approach as participants complete an applied project as part of the program. 


Program Objectives: 

  • To provide a sound understanding of the basic problem solving approach and operational       

model of Lean systems. 

  • To describe and demonstrate the principles, tools and methodology used in Lean process  

design & improvement. 

  • To provide a method for structuring disciplined process improvement projects within an  



Program Topics: 

The program will include in-class simulations, case studies and practice exercises to apply newly acquired knowledge. Topics include: 

  • Plan-Do-Check-Act (PDCA) Improvement Cycle 

  • A3 Thinking and Structures for Problem-Solving 

  • Eight Wastes & Lean “Rules-in-Use” 

  • Value Stream Mapping & Process Mapping 

  • Standardized Work 

  • Workplace Organization (5S) & Visual Management 

  • Level Loading 

  • Continuous Flow & Facility Layout Principles 

  • Pull Systems 

  • Mistake-Proofing & Zone Control 

  • Improvement Kata & Coaching 

  • Daily Management Systems 

Instructor Information

David Stec

David’s professional career includes 26 years experience in manufacturing and healthcare complemented with 16 years of teaching experience at Central Connecticut State University (CCSU) and Rensselaer Polytechnic Institute (RPI) where he teaches graduate and undergraduate courses in Operations Management, Lean Systems, Six Sigma, Project Management, Technology Management, and Systems Modeling.  He is also the instructor for the Lean Enterprise Certificate Program at the CCSU Institute of Technology & Business Development.  He is the founder and principal of Vizibility LLC, a management consulting firm, focused on strategic planning, operations strategy & management, and Lean/Toyota Production System implementations in manufacturing and service industries.   David has held Director-level positions in Operations,  Process Improvement, and Supply Management for Yale/Northeast Medical Group, Hartford HealthCare Medical Group, Clinical Laboratory Partners, and United Technologies Pratt & Whitney where he was mentored by sensei from Shingijutsu Consulting Ltd. in lean manufacturing practices.  He is co-author of the Shingo-prize winning book, Better Thinking, Better Results, and has (8) peer-reviewed publications.  David has a MBA & MSME from the Massachusetts Institute of Technology, a MS in Management from Rensselaer Polytechnic Institute, and a BSME from Worcester Polytechnic Institute. 

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