Central Connecticut State University 2014 ©
November 7, 14, 21, 28, 2017
Tuesdays, 8:30 am - 4:30 pm
CCSU Main Campus, 1615 Stanley Street, New Britain, CT
This 4-day training program is designed to have participants learn how to apply Lean principles, methods, and tools to healthcare processes to drive improved performance in patient safety, quality, access, productivity, cost, and employee engagement. This program promotes a "learn by doing" approach as participants complete an applied project as part of the program.
To provide a sound understanding of the basic problem solving approach and operational
model of Lean systems.
To describe and demonstrate the principles, tools and methodology used in Lean process
design & improvement.
To provide a method for structuring disciplined process improvement projects within an
The program will include in-class simulations, case studies and practice exercises to apply newly acquired knowledge. Topics include:
Plan-Do-Check-Act (PDCA) Improvement Cycle
A3 Thinking and Structures for Problem-Solving
Eight Wastes & Lean “Rules-in-Use”
Value Stream Mapping & Process Mapping
Workplace Organization (5S) & Visual Management
Continuous Flow & Facility Layout Principles
Mistake-Proofing & Zone Control
Improvement Kata & Coaching
Daily Management Systems
David’s professional career includes 26 years experience in manufacturing and healthcare complemented with 16 years of teaching experience at Central Connecticut State University (CCSU) and Rensselaer Polytechnic Institute (RPI) where he teaches graduate and undergraduate courses in Operations Management, Lean Systems, Six Sigma, Project Management, Technology Management, and Systems Modeling. He is also the instructor for the Lean Enterprise Certificate Program at the CCSU Institute of Technology & Business Development. He is the founder and principal of Vizibility LLC, a management consulting firm, focused on strategic planning, operations strategy & management, and Lean/Toyota Production System implementations in manufacturing and service industries. David has held Director-level positions in Operations, Process Improvement, and Supply Management for Yale/Northeast Medical Group, Hartford HealthCare Medical Group, Clinical Laboratory Partners, and United Technologies Pratt & Whitney where he was mentored by sensei from Shingijutsu Consulting Ltd. in lean manufacturing practices. He is co-author of the Shingo-prize winning book, Better Thinking, Better Results, and has (8) peer-reviewed publications. David has a MBA & MSME from the Massachusetts Institute of Technology, a MS in Management from Rensselaer Polytechnic Institute, and a BSME from Worcester Polytechnic Institute.