Office of Continuing Education

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Overview

Classroom Option

Wednesday
April 12
8:30 am – 4:30 pm

Lunch is included

$295.00

Contact:

Judy Ratcliffe
JRatcliffe@ccsu.edu
860-832-2276

Conflict Management

This one-day course is for individuals who need to learn to effectively resolve conflict as part of their work role.

Details

Curriculum

This course is for individuals who need to effectively resolve conflict as part of their work role. It reviews why conflicts occur, the conflict cycle and causes of conflict. Participants identify typical conflicts that they face at work and consider approaches to address or resolve the situations.

Who Should Enroll

Employees needing to learn how to effectively deal with conflict at work. New managers or supervisors would benefit from this class.

Instructor

Ms. Gina Ohanesian

Gina Ohanesian, founder of Performance Alternatives, has been a leadership and business partner to organizations since 1986. With a broad background in organizational and leadership development, Gina has served a variety of clients domestically and internationally and has demonstrated expertise Organization Effectiveness, Executive Coaching and Business Consulting, Strategic Facilitation and Team Building, and Leadership and Employee Development.

Location

Central Connecticut State University
1615 Stanley Street
New Britain, CT 06053
Elihu Burritt Library
Room: 30204

Testimonials

I enjoyed the style used to present the material, it was very engaging. Fall, 2022