Office of Continuing Education

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Online Class

Feb 29 – April 4
6:00 pm – 9:00 pm



Judy Ratcliffe

Human Resources Professional Certificate Course: Benefits

Learn how Employee Benefits attract, retain, and motivate people, why sometimes they do not deliver as expected, and what to do about it.



Learn how Employee Benefits attract, retain, and motivate people, why sometimes they do not deliver as expected, and what to do about it. Understand the elements of plan types and design exploring how they can be tailored to appeal to a specific workforce or industry. Gain an overview of federal and state laws concerning employee benefits and their impact on the plans offered and the participants. Discuss effective methods of communicating the value of benefits to decision makers and employees from a total rewards perspective. Learn how to manage and maximize vendor and broker relationships. Become able to perform basic Benefits and Gap Analyses that lead to developing and presenting recommendations to decision makers and employees.

Who Should Enroll

The certificate is designed for professionals entering the HR field, entry- to mid-level managers, small business owners or anyone needing to brush up on their HR skills. New supervisors or managers looking to gain knowledge might benefit too.


Mr. Christopher O’Neil

Christopher O’Neil, SPHR began professional practice in Human Resources Management in 1987 at Danbury Hospital and over the next fifteen years held positions of increasing responsibility in Compensation, Benefits, HRIS, and Management, ultimately as the Director of Human Resources for enherent Corp, a leading provider of scalable IT solutions to Fortune 500 firms. In addition to Healthcare and IT Services, Mr. O’Neil has worked in other industries as well including Financial Services at Shawmut Bank, Defense Manufacturing at Dow Chemical-United Technologies Corp, and since 2004 has been the Owner of AIM Insurance Agency in Granby, CT, specializing in Employee Benefits and Commercial Business insurance. Mr. O’Neil earned his MBA from University of Connecticut with dual concentrations in Human Resources Management and Business Law, his BS from Western Connecticut State University with majors in Human Resources Management and Industrial Management.  As a lifelong learner Mr. O’Neil holds professional certifications from the Society of Human Resource Management (SPHR & PHR) and the American Compensation Association (CCP), National Alliance (CIC & CRM).


If this class is online students will need a computer with video and microphone.


Thank you for creating this certificate program, its helping me change careers and been so beneficial already. Fall, 2022

Great Instructor! Fall, 2022

The classes so far have been awesome. Chris and Tricia were beyond helpful and I loved all of their first hand/real life examples. I actually just accepted my first role in HR this week and I feel like my interview went as well as it did because of all of the things I took from Tricia’s class. Megan Fall, 2022

This program enhanced my knowledge in the Human Resources field and motivated me to seek positions of higher responsibilities.  The professors were true experts in their fields and I am beyond grateful for the opportunity to attend these courses. Elizabeth R.

I am now working in the Human Resource Department as the HR Associate.  In this role, I assist the department in onboarding and recruitment, training, benefits administration, and day to day operations.  It was a temp to hire position, and I started in June. As of next week, I will be an official employee! I am really enjoying it, and credit my studies at CCSU in helping me land this job; the courses were informative without being overwhelming, and the professors truly cared about students’ understanding and success. I keep in touch with many of the professors and my classmates! Andrea M. Spring, 2022

The Human Resources Benefits class is a very well thought out and interesting class. I plan to further my education in a Benefits Specialty area. Spring 2020