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Online Class

September 12 – October 17
6:00 pm – 9:00 pm



Judy Ratcliffe

Human Resources Professional Certificate Course: Strategic Staffing & Talent Acquisition

Learn the most effective and efficient techniques in attracting successful employees to your organization.



Strategic Staffing is the short and long-term planning process involved in acquiring, deploying, and retaining the right number of employees with the appropriate talents to effectively execute a company’s business strategy. Strategic Staffing is integrated in a company’s business strategy and drives the planning, sourcing, recruiting, selecting, negotiating, socializing, retaining, and transitioning of staff for that company.

Employees are a company’s competitive advantage, so a company’s ability to execute its business strategy and maintain its competitive advantage depends on the quality of its employees. The quality of a company’s employees is directly tied to its staffing practices. Strategic Staffing will explore the elements of hiring the right people and aid you in building a strategic staffing solution for any company. 

Attendance is mandatory; one excused absence is allowed per course.

Who Should Enroll

The certificate is designed for professionals entering the HR field, entry- to mid-level managers, small business owners or anyone needing to brush up on their HR skills. New supervisors or managers looking to gain knowledge might benefit too.


Tricia Arling

Tricia has over 20 years’ experience recruiting in small and medium-sized companies, where she is the only recruiter and often the company’s first recruiter. Currently at ISO New England (ISO-NE), in addition to her considerable talent acquisition responsibilities, Tricia manages their University Relations programs, serves as the talent acquisition subject matter expert for their partner universities, and oversees the organization’s talent branding. In her career, Tricia strives to go above and beyond, earning certifications from AIRS including their Elite Certified Recruitment Expert. This year, she participated in ISO-NE’s Leadership Development Program and is actively involved with HRACC, Staffing Management Association, and SHRM.

Tricia also teaches CCSU’s Management & Organization Program’s Staffing course as an Adjunct, a role she looks forward to continuing.


If the class is online students will need a computer with video and microphone.


“This program enhanced my knowledge in the Human Resources field and motivated me to seek positions of higher responsibilities.  The professors were true experts in their fields and I am beyond grateful for the opportunity to attend these courses. “  Elizabeth R.

“I am now working in the Human Resource Department as the HR Associate.  In this role, I assist the department in onboarding and recruitment, training, benefits administration, and day to day operations.  It was a temp to hire position, and I started in June. As of next week, I will be an official employee! I am really enjoying it, and credit my studies at CCSU in helping me land this job; the courses were informative without being overwhelming, and the professors truly cared about students’ understanding and success. I keep in touch with many of the professors and my classmates!”  Andrea M.