Office of Continuing Education

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Online Class

October 28 – December 2
6:00 pm – 9:00 pm



Judy Ratcliffe

Human Resources Professional Certificate Course: Strategic Staffing & Talent Acquisition

Learn the most effective and efficient techniques in attracting successful employees to your organization.



Strategic Staffing is the short and long-term planning process involved in acquiring, deploying, and retaining the right number of employees with the appropriate talents to effectively execute a company’s business strategy. Strategic Staffing is integrated in a company’s business strategy and drives the planning, sourcing, recruiting, selecting, negotiating, socializing, retaining, and transitioning of staff for that company.

Employees are a company’s competitive advantage, so a company’s ability to execute its business strategy and maintain its competitive advantage depends on the quality of its employees. The quality of a company’s employees is directly tied to its staffing practices. Strategic Staffing will explore the elements of hiring the right people and aid you in building a strategic staffing solution for any company. 

Attendance is mandatory; one excused absence is allowed per course.

Who Should Enroll

The certificate is designed for professionals entering the HR field, entry- to mid-level managers, small business owners or anyone needing to brush up on their HR skills. New supervisors or managers looking to gain knowledge might benefit too.


Tricia Arling has over 25 years’ experience recruiting in small and medium-sized companies, where she is the only recruiter and often the company’s first recruiter. Currently the Talent Acquisition Supervisor at ISO New England (ISO-NE), where she performs and manages the full recruitment life cycle, Tricia also manages their University Relations program and oversees the organization’s talent branding. In her career, Tricia strives to go above and beyond, earning certifications from AIRS including their Elite Certified Recruitment Expert and HCI’s Talent Acquisition Specialist Certification. In past years she participated in ISO-NE’s Leadership Development Program and taught CCSU’s Management & Organization Program’s Staffing course. Tricia is also an active member of HRACC, Staffing Management Association, and SHRM.


If the class is online students will need a computer with video and microphone.


“Teacher was amazing! She was so helpful with course and career information. I feel prepared to go into a new role after taking this class!” Spring, 2024

“Tricia was so enthusiastic about her job and it made me want to be just as enthusiastic about my career.” Spring, 2023

“Taking this course was very helpful to gain perspective in my role. Being able issues classmates were facing and the advice the instructor was giving was very insightful and instantly applicable.” Jennifer, Spring, 2023

“The classes so far have been awesome. Chris and Tricia were beyond helpful and I loved all of their first hand/real life examples. I actually just accepted my first role in HR this week and I feel like my interview went as well as it did because of all of the things I took from Tricia’s class.” Megan, Fall 2022

“This is such a great program! I have learned such valuable information that will benefit me throughout my whole career. Fall, 2022

“Tricia was wonderful! She is very experienced and resourceful.” Julieta, Fall, 2022

“Tricia is extremely knowledgeable and went above and beyond to help students understand the material. She even reviewed my resume to help me apply to a new role in HR.” Fall, 2022

“Being new to recruiting, everything that was taught felt like useful information. I am very happy I was able to take this course and will be able to take what I learned and apply it.” Fall, 2022

“This program enhanced my knowledge in the Human Resources field and motivated me to seek positions of higher responsibilities.  The professors were true experts in their fields and I am beyond grateful for the opportunity to attend these courses.” Elizabeth R.

“I am now working in the Human Resource Department as the HR Associate.  In this role, I assist the department in onboarding and recruitment, training, benefits administration, and day to day operations.  It was a temp to hire position, and I started in June. As of next week, I will be an official employee! I am really enjoying it, and credit my studies at CCSU in helping me land this job; the courses were informative without being overwhelming, and the professors truly cared about students’ understanding and success. I keep in touch with many of the professors and my classmates!” Andrea M.