Office of Continuing Education

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Overview

Classroom Option

Thursday & Friday
May 9 & 10
8:30 am – 4:00 pm

Lunch Included

$700.00

Contact:

Christa Sterling
csterling@ccsu.edu
860-832-2277

Root Cause - Corrective Action

WIOA Eligible

Root Cause Analysis and Corrective Action is a process for finding the true cause(s) of events, identifying and implementing corrective actions. This training will include tools for effective problem solving, FMEA & PFMEA, and application in various industries: medical, aerospace, automotive, & more!

Details

Curriculum

Root Cause Analysis and Corrective Action is a process for finding the true cause(s) of events identifying and implementing corrective actions. This training will include tools for effective problem solving, FMEA & PFMEA, and application in various industries: medical, aerospace, automotive, & more!

Define Corrective/Preventive Action – Root Cause
• How to implement a system for a more effective QMS
• 8D, root cause analysis process to solve problems
• Workshops for actual problem solving
• Analysis of CAR/PAR for management review
• Tools used for effective CAR/PAR’s
• Fishbone, 5 Why and Pareto Analysis, other tools
• How CAR/PAR are used in ISO 9001/AS 9100/ISO 13485 QMS systems
• Differences of CAR’s/PAR’s for aerospace, medical, general industry
• Problem solving techniques
• Background of FMEA
• Tools using FMEA
• Who is involved in FMEA process
• How to construct a FMEA and use in design
• PFMEA process for manufacturing
• AIAG application
• Applicability for different industries such as medical, aerospace, automotive and FMEA benefits

Who Should Enroll

Anyone interested in learning more about root cause analysis.  No prior experience required.

Instructor

Mr. Joseph DeCarlo

Joseph DeCarlo is a senior executive with over 30 years of experience in quality, sales, business development, marketing, and operations. He has helped organizations identify and capitalized on market opportunities to build revenue, presenting over 2500 training & consulting sessions at all levels of an organization. He has implemented and provided consulting support for Quality Management Systems for 100’s of organizations and trained over 15,000 individuals. He is a registered Lead Auditor with the RABQSA and a past chairman of the ASQ.  He has lectured at Harvard University, Northeastern University, Columbia University, CCSU and Fordham University.

Location

Central Connecticut State University
1615 Stanley Street
New Britain, CT 06053
Elihu Burritt Library
Room: 302-04

Testimonials

Great class, very useful tools, very interactive. Fall, 2022

Great course! Fall, 2022

Great instructor! Was able to teach us the subject effectively while bringing in personal, realistic experiences. Kyle, Fall, 2022

Awesome class.

Great examples and exercises.

Presented both reactive and proactive approaches.

Interesting instructor.