Office of Continuing Education

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Online Live

March 26 – June 18
No Class on 4/9
6:00 pm – 9:00 pm

All classes are live and online.

Includes SHRM Workbooks, access to SHRM Online Learning portal with additional study materials, actual certification tests used from prior years.

**Opened books cannot be returned**



Judy Ratcliffe

SHRM Certification Prep Course Online 3/26/24 - 6/11/24

WIOA Eligible WIOA# 33030

CCSU offers you the opportunity to earn your SHRM Certified Professional (SHRM-CP®) or SHRM Senior Certified Professional (SHRM-SCP®), one of the most sought after certifications. Build your network with fellow HR professionals as you prepare and grow your career.



Preparing for the SHRM Certification Exam: Let’s Do This Together!

As you consider this important step in your career, keep in mind that you don’t need to do it alone. Here’s how our course can help you achieve your goal.

We combine the SHRM Learning System with our expert, SHRM-certified instructors to offer you the most comprehensive and effective way to prepare for success on your exam. The SHRM Learning System is an interactive roadmap to guide your studies through the entire SHRM Body of Applies Skills and Knowledge™ (SHRM BASK™).

• Proven Success: Students using the SHRM Learning System consistently beat the average exam pass rate
• Community Support: Network and study with HR professionals who, like you, are pursuing the SHRM-CP or SHRM-SCP
• Expert Guidance: Your SHRM certified instructor is there to answer your questions and keep you on track for success
• Current Content: The course content is updated annually and aligns with the SHRM BASK tested on the exams
• Authentic Practice Questions: The learning system includes 2,500+ practice questions, including some that were previously used on actual SHRM-CP and SHRM-SCP exams

Need funding or approval?
Pursuing your career goals can be particularly challenging right now. To help support you, here are a few ideas for funding your certification journey.
• Check with your employer to see if funding options, such as tuition reimbursement, are available.
• Unemployed? Check with your local Workforce Innovation and Opportunity office (WIOA) for our course. It’s 100% covered!

Have questions? Contact us today.
Email: Phone: 860-832-2276

Who Should Enroll

Eligibility Requirements

Individuals who perform HR duties and wish to verify, validate, enhance and/or expand their HR capabilities are likely candidates for SHRM-CP or SHRM-SCP certification.

SHRM membership is not required for eligibility and individuals need not be employed at the time they apply.
The SHRM-CP certification is for individuals that perform general HR/HR-related duties; or for those pursuing a career in Human Resource Management.
The SHRM-SCP certification is for individuals that have a work history of at least 3 years performing strategic level HR/HR-related duties; or for SHRM-CP credential holders who have held the credential for at least 3 years and are working in, or are in the process of transitioning to, a strategic level role.
For details on eligibility requirements, visit


Orlena Cowan-Bailey, SPHR, SHRM-SCP
Senior Strategic & Inclusive HR Leader, Innovator, Influencer & Culture Architect

Orlena Cowan-Bailey, SHRM-SCP, SPHR is a senior strategic business and human resources leader, influencer, culture consultant a.k.a. your favorite workplace superhero! She is a long-term member for the Society of Human Resource Management (SHRM) and currently serves as the Executive Director of their local award-winning affiliate council, CT SHRM. In her SHRM roles, Orlena is able to demonstrate her love and expertise in program and event management while, strategically advancing thousands of HR professionals and businesses to create better workplaces across CT and beyond.
Orlena has experience in various industries and Fortune 500 companies in the public and private sector across multiple U.S. regions. Some of her career highlights include opening multiple stores for Target as an HR Executive Team Leader and serving as HR & EEO Officer for CTtransit during the rise and launch of CTFastrak, Connecticut’s multi-million and first bus rapid transit system. She demonstrates expertise, passion and results in Employee Relations, Leadership Coaching, Talent Management, Learning & Development, Diversity, Equity & Inclusion (DEI), HR Consulting, Corporate Communications, Business Event & Program Planning. Orlena is the founder and Chief Elevation Officer (CEO) of HR Zoom LLC and workplace culture swag store where she’s able to maximize her passion and innovation to positively impact workplace cultures backed by inclusion, development, engagement and strategic excellence. Mrs. Cowan-Bailey is a Hartford Business Journal “40 under 40” award winner which recognizes outstanding young professionals in the Greater Hartford area that excel in their industry and leadership roles.
Orlena is a life-long advocate and change agent for social justice, equity and cultural competence in her community and behind corporate walls. She is a proud Hartford, CT native, Weaver High School Alumnus and Fairfield University Alumnus with multiple advanced certifications from Saint Joseph’s University, Central Connecticut State University (CCSU) and the University of South Florida Muma College of Business including Leadership Development, DEI, Investigations and HR Consulting. She boasts the most advanced and esteemed HR certifications; SPHR and SHRM-SCP. Her expertise and dedication to professional development led her to an adjunct instructor position at Central Connecticut State University (CCSU) where she prepares students to pass their SHRM Certification Exam and teaches a full body of HR applied skills and knowledge.
Orlena loves to make moments with loved ones through travel, food and adventure. She prioritizes experiences and gratitude over things. These collective superpowers earned her the long-term alias name “The Moment Maker” where she takes pride in making moments that matter personally and professionally. Out of the many crowns she wears, her most important role is being Mom to two beautiful children and Wife to her Husband who luckily doubles as her best friend and in-house comedian.


This class is run as an online class.

The online class is three-hour scheduled sessions on Tuesday evenings. All sessions will be live.

Students will need a computer with video and a microphone.

Log on instructions will be sent prior to the class start date


“Orlena is a true expert in the field of Human Resources. The class was very informative and provided me with the right tools to move forward and pass my test.” Spring 2024

“Taking this course gave me a lot of knowledge I did not have, even after working in HR. Just when you think you know a lot about the material, you find out there is a lot more to learn, that what this course did for me.” Spring 2024

“The instructor was very through and engaging! I highly recommend Ms. Orlena!” Beatriz, Spring 2024

“Without question, taking the SHRM preparatory course was a fantastic investiture of time and money well spent. Instructors can either make or break a class in both delivery and effectiveness. Orlena is clearly the best of the best as both a SHRM instructor and professional. Because of her and her guidance through the SHRM learning system, I am extremely confident that I will do well and pass my examination, thus earning my long-awaited SHRM-CP designation. I certainly endorse this course for any of my peers who aspire to earn these respected credentials.” Steve, Spring 2024

“The class was jam packed with lots of great information that I am going to take with me to ace my SHRM exam in a few weeks!” Lauren, Spring 2024

“My instructor, Orlena Cowan-Bailey has been nothing short of stellar in her delivery and guidance throughout. All of us in my class are fortunate to have her!” Steve, Fall 2023

Contact with your peers really helps to contextualize the different perspectives that impact situational judgment problems. ~Sarah, Fall 2022

A great knowledge builder for HR Candidates! Fall, 2022

Thank you!! I really enjoyed the class and I am so happy I took it. I don’t think I would have passed on my first try without it!! Allie, SHRM Certification Prep Graduate

“Taking a course and exam doesn’t make you a guru, but it gives a better understanding of HR issues in today’s fast paced global world and your local one. It also helps you to look for help when you need it and how to connect with other professionals.” Justyna Davila, SHRM Certification Prep Graduate

“We must develop a positive vision, and these classes help us to develop that vision which in turn will help to create positive actions and events. It’s a great starting point to learn more and enhance ones HR career.” Carol Marut, SHRM Certification Prep Graduate

“Thank you very much! I couldn’t have done it without Orlena!” Shannon Perrin, SHRM Certification Prep Graduate