Learn and practice crucial conversations, setting clear expectations and goals, providing positive and motivational feedback, delivering opportunity for improvement feedback and interactive coaching.

This one-day course is for individuals who need to learn to effectively resolve conflict as part of their work role.

Based on ASME Y14.5-2009, this instructor-led introduction course simplifies GD&T learning using mostly visual material to explain basics of GD&T application, interpretation and verification as well as implications from design to manufacturing. Exercises are used throughout the course.

GIS Essentials Certificate consists of 2 courses taught in the on-line/classroom (when possible) hybrid format. The first course is GIS Fundamentals.  Each course will run for 10 weeks (20 weeks for the certificate) during the spring and fall semesters.

The GIS Essentials Certificate consists of 2 courses taught in the online format. Each course will run for 10 weeks (20 weeks total for the certificate) during the spring and fall semesters.

This course covers the fundamentals of auditing and specific techniques thereof. Included will be review and interpretation of the ISO 13485:2016 Standard as well as application of techniques during audit scenarios.

This course covers the fundamentals of auditing and specific techniques thereof. Included will be review and interpretation of the ISO 9001:2015 Standard as well as application of techniques during audit scenarios.

This workshop is designed to expose participants to the fundamental methodology, principles and tools associated with Lean Thinking which is used to drive process excellence in organizations and foster a culture of continuous improvement.

This class uses practical shop floor examples to provide greater confidence in understanding the mathematics which are the foundation of many of the manufacturing processes and specification in use.

This course covers: Raw Materials Basic Elements and Production, the Material Test Report and Certifications, Material Chemical and Mechanical Specifications, Testing and Test Reporting, including Heat Numbers.

Looking to polish those presentation skills for small, medium or large audiences? Practice, Practice Practice!

If you do not qualify for the PMP Exam, you can still take this course and apply to take the CAPM (Certified Associate in Project Management) exam through PMI. The PMP^® certification is the most important industry-recognized certification for project managers and is granted through The Project Management Institute, PMI, the world's leading project management organization.

The objective of this program is to provide project leaders with planning skills, and the confidence to effectively manage project teams of one or twenty – even when there is little formal authority over human and other resources.

This class is offered in conjunction with Asnuntuck Community College. The class is held at Asnuntuck Community College in Enfield. This week long workshop provides an overview of orientation to the manufacturing processes.

Root Cause Analysis and Corrective Action is a process for finding the true cause(s) of events, identifying and implementing corrective actions. This training will include tools for effective problem solving, FMEA & PFMEA, and application in various industries: medical, aerospace, automotive, & more!

Six Sigma Black Belt Certification is a cross functional experience to assist individuals in being able to utilize statistical tools and measures to reduce variation.

Green Belts are Six Sigma practitioners who do process and product improvement project work. The focus of Six Sigma is to reduce and control variation and waste in our processes based on the importance to the customer and the business needs. Students will be asked to consider a project before coming to class.

Green Belts are Six Sigma practitioners who do process and product improvement project work. The focus of Six Sigma is to reduce and control variation and waste in our processes based on the importance to the customer and the business needs. Students will be asked to consider a project before coming to class.

This workshop explains the characteristics of effective technical communication, with a focus on giving technical presentations. Participants will get resources and templates for technical presentations, both their written and oral components, and they will be introduced to a writing process.

This course is designed for individuals who want to use their time and resources more wisely to accomplish goals.

This program provides participants with the knowledge and tools required for leading self, individuals and groups to work effectively.